Privacy Policy

1. Introduction

1.1. Swipe Games LTD ("Swipe Games", "we", "us", "our") is committed to protecting your privacy. This Policy explains how we collect, use, disclose, and safeguard personal data when you use our websites, products, SDKs, demo apps, and related services (collectively, the "Services").

Contact: info@swipegames.io

1.2. This Privacy Policy should be read together with our Terms & Conditions. If there is any conflict, this Privacy Policy prevails.

1.3. Role clarification: When we provide game content and SDKs to licensed operator clients, we generally act as a data processor on their instructions. When you interact with our own sites, demo apps, partner portals, support, or business development channels, we act as a data controller.

2. Acceptance of this Privacy Policy

2.1. By accessing or using the Services, you confirm you have the right to use them, the information you provide is accurate, and you have read and accepted this Privacy Policy.

2.2. Where required by law or contract (e.g., KYC/AML, age verification, fraud checks), we may verify the information you provide.

3. Data Collection and Use

3.1. We collect and process personal data to operate the Services, fulfill agreements, ensure security/compliance, and improve products—only as permitted by applicable laws (e.g., GDPR/UK GDPR, CPRA, AML/KYC rules where applicable).

3.2. Categories of data we may process (depending on your interaction): Identifiers & Contact: name, email, phone, username, role, operator/company info. Regulatory & Verification: age/majority status (18+), identity verification outcomes provided by operators or vendors, country/region. Transaction & Account: wallet/payment metadata, deposit/withdrawal logs provided by operators, order history for B2B clients. Usage & Gameplay: session IDs, events (tap/swipe interactions, results, level/progress, bonuses), crash logs, performance metrics. Device/Internet: IP address, device type, OS, browser/SDK version, language, timezone, coarse geolocation (via IP), cookies or similar IDs. Communications: emails, tickets, chat transcripts, feedback, survey responses. Marketing Preferences: opt-ins/opt-outs, campaign/source data.

3.3. Purposes & legal bases (examples): Provide & support Services (contract). Compliance & safety—age-gating, anti-fraud/abuse, security monitoring (legal obligation/legitimate interests). Product analytics & improvement—telemetry, A/B tests (legitimate interests; consent where required for cookies). Marketing—send product updates or event invites (consent or legitimate interests; you can opt out anytime). Corporate operations—billing, audits, reporting (legal obligation/legitimate interests).

3.4. Cookies & similar tech. We use cookies/SDK signals to keep sessions secure, remember preferences, and run analytics. Where required, we obtain consent via a banner and provide controls to manage preferences.

4. Disclosure of Data

4.1. No sale or cross-context behavioral sharing. We do not sell personal data and do not share it for cross-context behavioral advertising.

4.2. We may disclose data to: Operator clients (when we act as their processor). Service providers (hosting/CDNs, analytics, crash/fraud tools, payments, communications, identity/age-verification vendors) under contracts with data protection terms. Professional advisors (legal, audit, compliance). Regulators and law enforcement when required by law or to protect rights/security. Business transfers (merger, acquisition, asset sale); data may be transferred as part of the transaction with appropriate safeguards.

5. International Transfers

Where data is transferred internationally, we implement appropriate safeguards (e.g., EU Standard Contractual Clauses, UK IDTA/Addendum) and assess transfer risks as required.

6. Security

We employ administrative, technical, and physical safeguards proportionate to the risks (e.g., encryption in transit, access controls, logging). No system is 100% secure; please notify us promptly of any suspected incident.

7. Data Retention

We retain personal data only as long as necessary for the purposes above, to meet legal/accounting obligations, or to resolve disputes. Retention periods vary by data type and context (e.g., regulatory records may require longer retention).

8. Your Rights

Depending on your jurisdiction, you may have rights to access, correct, delete, restrict/opt-out of certain processing, portability, and to object to processing (including direct marketing). You can exercise these rights by contacting privacy@swipegames.com.

If we rely on consent, you may withdraw it at any time (this won't affect prior lawful processing). You may also have the right to lodge a complaint with your local data protection authority.

9. Automated Decision-Making

We may use automated signals for fraud prevention, bonus eligibility, or risk scoring. You can request information about logic involved and, where required by law, human review of decisions that significantly affect you.

10. Children & Age Restrictions

Our Services are intended for adults (18+) and licensed operator environments. We do not knowingly collect data from minors. If you believe a minor has provided data, contact us to request deletion.

11. Do Not Track

We do not respond to browser "Do Not Track" signals. Cookie choices can be managed via our consent banner and browser settings.

12. Changes to this Policy

We may update this Policy from time to time. Material changes will be posted on this page with a new effective date. If required by law, we will obtain your consent for significant changes.

13. Contact Us

Questions or requests about this Policy: info@swipegames.io

We handle all inquiries confidentially and will respond within applicable legal timeframes.